
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Piedmont Urgent Care is a trusted healthcare provider known for delivering efficient and compassionate urgent care services across its multiple locations. Situated notably in McDonough, the center is committed to ensuring patients receive timely attention and professional medical assistance in a welcoming environment. Piedmont Urgent Care emphasizes patient satisfaction and the highest standards of clinical care, which helps maintain its reputation as a leader in urgent medical services within the community. The organization continuously strives to foster a collaborative and supportive workplace, driving excellence in patient care and operational efficiency.
We are currently seeking to fill front desk op... Show More
We are currently seeking to fill front desk op... Show More
Job Requirements
- High school diploma or equivalent
- At least one year experience in a medical office or emergency room setting preferred
- Ability to work flexible shifts including weekends and holidays
- Experience with insurance eligibility verification and co-pay collections
- Strong interpersonal and communication skills
- Knowledge of healthcare privacy regulations such as HIPAA
- Ability to maintain confidentiality
- Basic computer skills including familiarity with Electronic Medical Records
- Willingness to travel to nearby locations as needed
Job Qualifications
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays
- Experience with insurance eligibility and co-pay determination
- Certification and experience as a medical assistant a plus, but not required
Job Duties
- Greet patients and provide instructions to all visitors in a polite and professional manner
- Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
- Maintain the readiness of the Piedmont Urgent Care reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient’s financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
- May be asked to travel to nearby Piedmont Urgent Care locations to support the staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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