Roswell Park Cancer Institute logo

Medical Receptionist

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Paid holidays

Job Description

The hiring establishment is a specialized medical center dedicated to providing high-quality surgical and outpatient services. This center is renowned for its commitment to patient care, operational efficiency, and innovative technology integration. It operates with a mission to deliver compassionate, effective, and streamlined healthcare services while ensuring patient safety and satisfaction. The environment is professional and focused on maintaining high standards of medical practice, cleanliness, and customer service, which is reflected in all aspects of the patient experience from admission to discharge.

This medical center seeks to hire a detail-oriented and professional Telephone Operator/Receptionist to join its administrative team. T... Show More

Job Requirements

  • Ability to sit/stand for a considerable amount of time
  • ability to walk
  • visual and auditory acuity for frequent use of computer, telephone, and office equipment
  • ability to perform occasional overhead and low reaching
  • physical strength for equipment needs and patient-care activities
  • ability to move quickly in response to center needs
  • frequent and constant judgment and response
  • occasional judgment and response to emergencies or drills
  • high school diploma or equivalent
  • basic computer literacy
  • knowledge of medical office procedures preferred

Job Qualifications

  • High school graduate or GED
  • training or courses in business office activities
  • good typing skills
  • good communication skills
  • good computer skills
  • strong ethical and moral character references
  • medical receptionist experience preferred
  • medical billing preferred

Job Duties

  • Register the patients
  • collect co-pays and prepare patient receipts
  • confirm out-of-network status and obtain signed OON Payer Notice if applicable
  • copy current patients' insurance cards and face sheets for billing, pathology, and anesthesia
  • confirm and update demographic and insurance information
  • verify patient ID by copying driver's license or other ID
  • prepare new charts with necessary forms
  • prepare patient labels
  • ensure every chart form has a complete information label
  • pull old charts if there are previous visits
  • maintain charts neatly and orderly
  • maintain cleanliness of the waiting room
  • print out the next day's schedule
  • call patients with arrival times for next day
  • follow through on all medical office requests
  • distribute faxes
  • copy and make HIPAA information and patient rights available to patients
  • maintain copier and credit card machines
  • keep work area neat and clean
  • demonstrate knowledge of center's budget to reduce waste and ensure cost containment
  • maintain professional and ethical relationships with patients and physician offices
  • use the center's computer system for documentation, charging, reports, and inventory
  • maintain confidentiality of all information and medical records
  • maintain open collaborative dialogue with center staff, physicians, families, and insurance carriers
  • regularly attend staff meetings, orientations, and in-services
  • report significant events promptly to Site Coordinator
  • maintain professional behavior, dress code, and wear identification badge
  • promote good image of center
  • maintain competencies and mandatory education
  • protect confidentiality of patients and colleagues
  • support organization's mission and policies
  • apply HIPAA requirements and maintain safety standards including OSHA protocols
  • prepare daily timesheet and adhere to attendance and tardiness policies
  • assist Site Coordinator as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in: