Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
competitive pay
Health Insurance
Paid Time Off
Professional development opportunities
supportive work environment
Employee Discounts
Retirement plan options
Job Description
California Rehabilitation & Sports Therapy is a premier healthcare facility dedicated to providing comprehensive rehabilitation and sports therapy services in Milpitas, CA. With a strong commitment to patient-centered care, the clinic offers a wide range of therapeutic treatments designed to help patients recover from injuries, manage chronic conditions, and improve overall physical function. Our team consists of highly trained professionals, including physical therapists, athletic trainers, and support staff, all focused on delivering personalized care in a friendly and supportive environment. We take pride in our modern facilities located at 500 E Calaveras Blvd, designed to create an optimal healing atmosphere... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in a customer service role
- Proficiency with office software and scheduling systems
- Ability to communicate effectively verbally and in writing
- Ability to maintain professionalism
- Manual dexterity for computer use
- Clear vision for reading documents
- Ability to sit for prolonged periods
- Occasional movement within office environment
Job Qualifications
- High school diploma or equivalent
- Additional education in healthcare administration is a plus
- Proven experience in a customer service role
- Healthcare setting preferred
- Proficiency in using office software and scheduling systems
- Strong interpersonal skills
- Ability to maintain professionalism in a fast-paced environment
- Attention to detail and accuracy in handling patient information and documentation
Job Duties
- Greet and welcome patients with professionalism and warmth
- Schedule appointments and manage patient inquiries both in person and over the phone
- Collect and verify patient information, insurance details, and necessary documentation accurately
- Help create a positive work environment and culture of the clinic
- Provide customer service with a friendly and helpful attitude
- Maintain patient records and ensure all documentation is complete and accurate
- Assist in keeping front office area neat, tidy and organized
- Coordinate with clinical staff to ensure a seamless patient experience
- Assist front office tasks including answering phone, scanning documents, scheduling patients, taking payments, filing, faxing
- Liaise effectively between patients, clinical staff, and other departments within the facility
- Communicate clearly and professionally to address patient concerns or questions
- Maintain a clean and organized reception area
- Assist in managing inventory and ordering office supplies as needed
- Participate in team meetings and contribute ideas for process improvement
- Ensure cleanliness and organization of therapy areas and equipment including daily equipment cleaning, cleaning tables, laundry, stocking supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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