Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Company paid Short-Term Disability
optional pet insurance
401k Match
Paid Time Off
Urgent care services at no cost
Tuition reduction program
Job Description
ConvenientMD is a leading healthcare provider dedicated to making quality health services more accessible and convenient across New England. As a rapidly growing urgent care network, ConvenientMD focuses on improving the patient and provider experience by streamlining healthcare delivery and promoting empathetic, patient-centered care. They are committed to building a team of passionate professionals who are eager to make a difference in people’s lives and contribute to a culture of continuous learning and collaboration. This expanding company offers diverse opportunities for career growth in a supportive environment, valuing innovation, teamwork, and patient outcomes.
We are currently seeking a Medical Re... Show More
We are currently seeking a Medical Re... Show More
Job Requirements
- High school diploma or GED
- Ability to work 12-hour shifts including consecutive and non-consecutive days
- Ability to work three 12-hour shifts per week for full-time, two 12-hour shifts per week for part-time, or four 12-hour shifts per month for per diem
- Must be available to work weekends and holidays
- Ability to travel to up to three other ConvenientMD locations within a one-hour travel distance
- Required to travel for training shifts within a one-hour commute
- Strong communication skills
- Excellent organizational and multitasking abilities
- Ability to maintain patient confidentiality and comply with HIPAA regulations
- Proficient with relevant software systems
- Ability to provide compassionate patient service
Job Qualifications
- High school diploma or GED
- Proactive and confident written and verbal communicator
- Detail-oriented with excellent organizational skills
- Compassionate and patient focused
- Proficient with Microsoft Office Suite or related software
- Effective at establishing and maintaining positive relationships
- Strong team player with collaborative spirit
- Self-motivated with initiative and enthusiasm
- Strong analytical and problem-solving skills
- Trustworthy and able to maintain HIPAA confidentiality
- Medical receptionist certification (preferred)
- Experience in medical receptionist role or similar customer service (preferred)
- Familiarity with medical terminology and insurance processes (preferred)
- Experience with electronic medical records and HIPAA documentation (preferred)
- Experience with insurance billing and coding (preferred)
Job Duties
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Register patients efficiently, ensuring all required forms are completed accurately
- Handle insurance and billing inquiries, providing clear information to patients
- Collect payments including co-pays and prescription charges following clinic financial policies
- Manage patient reservations and walk-in registrations to optimize patient flow and provider schedules
- Assist in scheduling specialist referrals for patient follow-up
- Answer and direct phone calls in a professional and timely manner
- Maintain an organized and tidy reception area
- Perform administrative duties such as photocopying, filing and maintaining daily logs
- Navigate and utilize various software systems for scheduling and electronic medical records
- Request card on file and follow-up on patient balances to ensure timely payments
- Support ill or distraught patients with available resources
- Work collaboratively with healthcare team to ensure smooth clinic operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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