Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is a prominent healthcare company recognized as one of the largest primary and urgent care providers in the United States. Established to offer patient-centric healthcare services, AFC operates over 250 clinics and collaborates with 800 in-network physicians, thereby delivering convenient and accessible medical care to over 6 million patients annually. The company's centers are operational seven days a week on a walk-in basis, ensuring that patients receive timely attention for acute illnesses and injuries without the need for prior appointments. AFC's commitment to high-quality care is demonstrated through its state-of-the-art facilities, which are equipped with onsite... Show More
Job Requirements
- High school diploma or equivalent
- Previous medical clerical experience preferred
- Basic knowledge of computer applications
- Excellent communication skills
- Ability to manage sensitive information confidentially
- Strong attention to detail
- Able to provide positive customer service in a healthcare setting
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge such as Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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