Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health benefits effective day 1
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition Assistance
Scholarships for eligible dependents
parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider focused on delivering proactive and preventive care to senior patients. As a part of CenterWell Senior Primary Care and the larger Humana family, Conviva offers a comprehensive and patient-centric approach to healthcare. Their services include wellness visits, physical exams, chronic condition management, screenings, treatment of minor injuries, and more, ensuring seniors get the care they need when they need it most. Conviva’s value-based model emphasizes not only physical health but also addresses the social, emotional, behavioral, and financial aspects that influence overall patient well-being. CenterWell, a Humana company, is the nation’s... Show More
Job Requirements
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Must be able to work at the Conviva Care clinic located at: 260 US Highway 181 North, Floresville, TX 78114
Job Qualifications
- Experience in a medical office
- Six months to one year of multi phone line experience
- Excellent customer service and phone etiquette
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Two years related experience preferred
- Bilingual (English/Spanish)
- Associate degree
- Experience with ECW
- Knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- Maintains the reception area
- Appointment scheduling
- Verification of insurances
- Collecting patient charges
- Takes and distributes accurate messages
- Greets visitors and determines the nature of their visit
- Issues visitor passes and maintains visitor logs
- Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- Responds to routine inquiries from internal or external sources such as the organization’s location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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