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Pediatric Associates

Medical Receptionist

New Braunfels, TX, USA|Remote, Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Sign-On Bonus
Health Insurance
Paid Time Off
Professional Development
Employee assistance program
Retirement Plan
Flexible Schedule

Job Description

Pediatric Associates, founded in Hollywood, Florida in 1955, is a reputable and longstanding healthcare provider specializing in pediatric care. Over the decades, it has grown into a clinician-led, evidence-based medical home, with a mission centered on delivering high-quality, compassionate healthcare to children and their families. The organization is part of the Pediatric Associates Family of Companies, which is a nationwide network of pediatric primary care providers dedicated to innovation and excellence in child healthcare. The team is passionate about ensuring that the clinician’s voice leads the ongoing advancements in their medical home model, which places patients and families at the... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in a medical office setting preferred
  • Active and valid driver’s license upon hire and for duration of employment
  • Ability to learn and practice Pediatric Associates procedures policies and protocols
  • Proficient grammar spelling and verbal skills
  • Ability to read comprehend and follow oral and written instructions
  • Knowledge of computer and medical terminology desired
  • Excellent communication and interpersonal skills
  • Ability to maintain patient confidentiality
  • Ability to use office equipment including computers scanners printers and fax machines
  • Ability to handle multiple tasks efficiently
  • Willingness to work Monday through Friday 8 am to 5 pm with rotating Saturdays
  • Ability to travel 15-20% to other office locations as needed
  • Physical ability to lift or carry 10 pounds or less and stand or sit for extended periods

Job Qualifications

  • Minimum of 1 year experience in a medical office setting preferred
  • Ability to learn and practice Pediatric Associate procedures policies and protocols
  • Proficient grammar spelling and verbal skills to communicate with patients providers and staff in written documents
  • Ability to read comprehend follow oral and written instructions
  • Knowledge of computer and medical terminology desired
  • Interact effectively support staff and maintain a professional working relationship
  • Provide excellent customer service greet and receive patients visitors in a professional and friendly manner
  • Maintain professional and excellent phone skills and etiquette must be able to speak clearly and concisely
  • Use good judgment and maintain patient confidentiality
  • Must be able to file alpha and numerically
  • Experience in using a computer system scanner printer fax etc

Job Duties

  • Check-in patients upon arrival including updating demographics insurance information pcp pharmacy collecting co-pays and patient balances and providing consents for signature as well as appropriate health questionnaires
  • Check out patients collect additional balances provide visit summaries specialist referral information patient portal information completed forms and follow-up appointments
  • Verify patient insurance through Batch Eligibility or on demand and contact patients whose insurance is not active or pcp is not appropriate
  • Post-patient charges and payments and complete charge and payment reconciliation
  • Scan and upload documents through the Document Management system
  • Sort and deliver mail and PA documents received by courier and maintain a clean work area and patient waiting area
  • Participate in staff and educational meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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