Medical Receptionist

Worcester, MA, USA|Travel, Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $21.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

short-term disability

Pet insurance

401k Match

Paid Time Off

Job Description

ConvenientMD is a prominent healthcare company dedicated to making good health more convenient for everyone in New England. With a commitment to enhancing the healthcare experience for both patients and providers, ConvenientMD focuses on creating accessible and efficient urgent care services across its network of clinics. The company prides itself on fostering a collaborative work environment where professionals who truly care about making a difference come together. This culture encourages continuous learning, growth, and a strong sense of belonging among team members, aiming to improve lives through compassionate and innovative healthcare solutions.

As a Medical Receptionist at ConvenientMD, ... Show More

Job Requirements

High school diploma or GED
Ability to work 12-hour shifts including nights, weekends, and holidays
Flexibility to travel to multiple clinic locations within a one-hour distance
Excellent organizational and multitasking skills
Strong written and verbal communication skills
Ability to maintain patient confidentiality
Professional and friendly demeanor
Capability to handle fast-paced work environment
Ability to collaborate effectively with healthcare team members
Must be able to work specified shifts per week including weekend availability

Job Qualifications

High school diploma or GED
Proactive and confident communicator
Detail-oriented with excellent organizational skills
Compassionate, authentic, and patient focused
Proficient with Microsoft Office Suite or related software
Effective communicator and cross collaborator
Excellent team player
Driven and self-motivated
Strong analytical and problem-solving skills
Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations
Medical receptionist certification (preferred)
Previous experience in a medical receptionist role or similar customer service position (preferred)
Familiarity with medical terminology and basic knowledge of insurance processes (preferred)
Experience using electronic records management software (preferred)
Experience working with insurance billing and coding information (preferred)

Job Duties

Welcome and greet patients to the clinic with a friendly and professional demeanor
Register patients efficiently, ensuring completion of all required forms with accurate information
Handle insurance and billing inquiries, providing clear and concise information to patients
Aid ill or distraught patients as necessary and with available resources
Collect payments, insurance co-pays, and prescription charges following clinic financial policies
Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments
Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations
Manage patient reservations and registration, optimizing patient satisfaction and provider schedules
Assist in scheduling specialist referrals as needed for patient follow-up
Work with attention to detail in navigating multiple software systems to follow protocols
Answer and direct phone calls in a professional and timely manner
Keep the reception area organized and tidy, creating a welcoming environment for patients
Perform various administrative duties including photocopying, filing, and maintaining daily activity logs
Become familiar with the scope of services provided and costs affiliated
Navigate and utilize various software systems for reservation scheduling and electronic medical records

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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