Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Vision Insurance
flexible spending accounts
401K Savings Plan
Job Description
Our Company is a dynamic physician-led, patient-centric healthcare network that is deeply committed to simplifying healthcare delivery and providing a more connected and cohesive care experience. We operate through various platforms including VillageMD, Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. This multi-specialty network integrates primary, urgent, and specialty care services, reaching millions of patients through traditional office locations, in-home care, and virtual consultations. This model not only fosters comprehensive patient care but also promotes innovation through value-based care strategies. By leveraging integrated applications, population health insights, and expert staffing, our network ensures that patients receive... Show More
Job Requirements
- Ability to sit and stand for periods of time
- heavy computer use required
- experience working in high-volume or high-intensity service environments
- computer proficiency
- excellent communication skills
- ability to handle cash responsibly
- passion for patient service
- bilingual language skills preferred
- flexible and adaptable mindset.
Job Qualifications
- A high school degree or GED
- happy, welcoming, and can-do attitude with patients and coworkers
- experience working in any high-volume/high-intensity service industry such as hospitality, restaurant, hospital, medical office or retail environment preferred
- excellent verbal, written, and interpersonal communication skills
- detail-oriented and a team player
- computer proficiency and superior keyboarding skills (approximately 55 wpm)
- flexible/adaptable nature to work in a continuously evolving environment
- passion for helping others in a healthcare environment
- ability to effectively interact with physicians, patients and other staff members
- bilingual language skills required or preferred based on site location.
Job Duties
- Greeting and welcoming patients
- organizing and coordinating patient in-take and other appointments
- accurately enters/updates patient information in system
- assisting patients with completion of paperwork when necessary
- scanning, updating and filing medical records
- answering phone calls, questions, etc. in a prompt and polite manner
- processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
- handling cash and co-payments accurately and responsibly
- providing outstanding customer service to every patient
- informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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