Medical Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee incentives
Career development opportunities
Job Description
Los Angeles Center of Nose Throat and Allergy (LA CENTA) is a distinguished medical practice dedicated to providing university-caliber subspecialty care within a community setting. Situated in Los Angeles, LA CENTA specializes in Otolaryngology and Allergy services, combining expert clinical knowledge with compassionate patient care to improve healthcare accessibility and quality in the region. Founded on the principle of availability, LA CENTA strives to transform the way healthcare is delivered and perceived by emphasizing patient-centered services, state-of-the-art treatment options, and a highly skilled medical team. The organization's commitment to excellence is evident in its multidisciplinary approach that covers a broad... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year medical front desk reception experience
- Experience in ENT and Allergy specialty clinic preferred
- Must be bilingual in English and Spanish
- General knowledge of HIPAA
- Computer literate with typing speed of at least 40 wpm
- Ability to travel to various clinic locations in Los Angeles
- Ability to sit for extended periods and perform repetitive hand motions
- Ability to lift, push, or pull up to 20 lbs periodically
Job Qualifications
- High school diploma or GED
- At least 1 year front desk reception experience in a medical setting
- Experience in Ear Nose Throat and Allergy specialty clinic preferred
- Bilingual fluency in English and Spanish
- General knowledge of HIPAA regulations
- Ability to type at least 40 words per minute
- Strong communication and customer service skills
- Ability to work effectively within a team environment
Job Duties
- Welcomes and greets patients and visitors in person or on the telephone
- Answers or refers inquiries
- Verifies insurance and eligibility information and ensures appropriate forms are signed and dated
- Verifies patient demographics and insurance information when scheduling appointments
- Communicates to patients when a physician is running behind schedule
- Notifies back office staff when patients have arrived to optimize satisfaction, physician time, and treatment room utilization
- Prepares lab requisition forms as requested by physicians
- Scans radiology and lab requisitions to patient files
- Records outcome of reminder calls made to patients scheduled for procedures, radiology, labs and in-office appointments in AdvancedMD
- Reviews service delivery compared to schedule and notifies Office Manager of service delays to keep patient appointments on schedule
- Comforts patients by anticipating anxieties, answering questions, and maintaining reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Responds to emergencies to help patients in distress
- Maintains confidentiality of patient personal and financial information
- Follows policies and procedures and reports needed changes
- Contributes to team effort by accomplishing related results as needed
- Assists in creation of new patient welcome packets
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter