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CenterWell Primary Care

Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid parental leave
Life insurance

Job Description

CenterWell Senior Primary Care is a distinguished healthcare provider dedicated to delivering proactive and preventive care to senior patients. With a specialized focus on comprehensive wellness, CenterWell offers a broad range of medical services that include wellness visits, physical examinations, chronic condition management, screenings, and minor injury treatments. The organization prides itself on its whole-person care approach, addressing not only the physical but also the emotional and social determinants that influence patient health. By fostering personalized relationships and spending up to 50 percent more time with patients, the integrated care teams — comprising physicians, nurses, behavioral health specialists, and other... Show More

Job Requirements

  • High School Diploma or GED
  • 1 year or more experience working in a healthcare setting preferred
  • Must be passionate about contributing to patient care improvement
  • Excellent customer service and phone etiquette
  • Team player with positive attitude
  • Ability to multitask
  • Attention to detail and organization
  • Knowledge of MS Office

Job Qualifications

  • High School Diploma or GED
  • 1 year or more experience in a healthcare setting preferred
  • Strong customer service background in retail, hospitality, or call centers considered
  • Passionate about improving patient experiences and care
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • Value-based care model experience preferred
  • Knowledge of medical terminology preferred
  • Experience with EMR systems preferred
  • Bilingual in English and Spanish preferred

Job Duties

  • Receive and correctly route incoming and outgoing telephone calls
  • Greet visitors and determine the nature of their visit
  • Issue visitor passes and maintain visitor logs
  • Alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
  • Respond to routine inquiries such as location, hours of operation, phone numbers, and/or email address
  • Book meeting rooms, type, organize and distribute mail
  • Receive and send courier packages

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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