Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
free uniforms
Health Insurance
Paid Time Off
Dental Insurance
flexible scheduling
Job Description
American Family Care (AFC) is recognized as one of the largest primary and urgent care providers in the United States, boasting over 250 clinics and a network of more than 800 in-network physicians who collectively care for over six million patients annually. Founded with a mission to deliver accessible, patient-centric healthcare, AFC operates with a strong focus on convenience, kindness, and high-quality care. The company offers services seven days a week on a walk-in basis, making healthcare more accessible to patients across various communities. AFC's state-of-the-art centers are designed to provide episodic treatments for acute illnesses and injuries, workers' compensation... Show More
Job Requirements
- High school diploma or equivalent
- Previous medical clerical experience preferred
- Basic computer skills
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Professional appearance
- Ability to handle financial transactions responsibly
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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