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American Family Care

Medical Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $21.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
retirement benefit
Paid Time Off
flexible scheduling
Great healthcare work environment

Job Description

American Family Care (AFC) stands as one of the largest primary and urgent care providers in the United States, operating over 250 clinics across the nation. Founded on the principle of making healthcare accessible and convenient, AFC focuses on patient-centric care by offering walk-in services seven days a week. Specialized in episodic treatment for acute illnesses and injuries, workers' compensation, and occupational medicine, AFC ensures that each of its state-of-the-art centers is fully equipped with onsite laboratories and in-house x-ray capabilities. This infrastructure allows AFC to deliver fast, effective, and comprehensive healthcare services to millions of patients annually. AFC is... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in medical clerical work preferred
  • Basic computer skills including knowledge of Microsoft Office
  • Strong attention to detail and accuracy
  • Ability to provide excellent customer service
  • Professional appearance
  • Good verbal communication skills and phone etiquette

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.