Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Savings Account (HSA)
Life insurance
Disability insurance
401(k)
401(k) matching
Company parties
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Vision Insurance
Wellness resources
Job Description
American Family Care (AFC) is a pioneering healthcare provider specializing in convenient, patient-centric urgent care, primary care, and occupational medicine services. With over 250 clinics across 26 states and a network of 800 in-network physicians serving more than 6 million patients annually, AFC stands as the nation's leading urgent care provider. Recognized by Inc. magazine as one of the fastest-growing companies in the U.S., AFC is dedicated to revolutionizing healthcare access by offering exceptional medical services that prioritize the patient experience. The company’s mission emphasizes providing the best healthcare possible in a kind and caring environment, respecting patient rights, and... Show More
Job Requirements
- High school diploma required
- Experience with insurance verification and medical billing required
- Tech-savvy with medical billing software and EMR systems
- Ability to communicate complex billing information clearly
- Strong organizational and multitasking abilities
- Past work experience in medical office or equivalent
- Flexibility to work full-time with some evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Experience in insurance verification and medical billing
- Ability to explain complex insurance concepts empathetically to patients
- Detail-oriented with a high level of accuracy in data handling
- Previous experience as a medical receptionist, administrative assistant, or customer service role in a medical office setting
- Familiarity with medical billing software and electronic medical records (EMR) systems
- Strong problem-solving skills
- Positive attitude in handling challenging financial conversations
Job Duties
- Master insurance verification by meticulously verifying coverage before services are provided and preventing claim denials
- Excel at financial counseling by confidently explaining costs, billing processes, and insurance complexities to patients
- Solve billing problems proactively by identifying and resolving insurance discrepancies and billing issues
- Drive patient satisfaction by delivering exceptional service even during difficult financial conversations
- Be the face of AFC by greeting patients with warmth and professionalism
- Own the front desk flow by processing payments, scheduling appointments, and managing patient check-ins efficiently
- Protect patient information by maintaining organized records and strictly following HIPAA regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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