Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid holidays
Tuition Reimbursement
Parental leave
Volunteer time off
Employee Discount Program
Career development opportunities
Job Description
Conviva Senior Primary Care is a distinguished healthcare provider specializing in proactive and preventive care primarily for senior patients. As a key part of CenterWell Senior Primary Care, which itself is a subsidiary of Humana Inc., Conviva is dedicated to delivering innovative, value-based healthcare services that go well beyond mere physical health. They focus on a holistic approach that incorporates social, emotional, behavioral, and financial well-being to optimize their patients' overall health outcomes. Conviva Senior Primary Care offers a variety of essential services such as wellness visits, physical examinations, chronic condition management, screenings, minor injury treatments, and more. The organization... Show More
Job Requirements
- High school diploma or GED preferred
- Prior experience in medical office setting
- Proficiency in MS Office applications
- Experience with multi-line phone systems
- Strong customer service and telephone etiquette skills
- Ability to multitask and handle routine inquiries
- Bilingual English and Spanish preferred
- Ability to work Monday through Friday, 8:00 AM to 5:00 PM
- Passionate about contributing to patient-centered care
Job Qualifications
- High school diploma or GED preferred
- Prior experience in a medical office setting preferred
- Experience working front desk at a medical office preferred
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Experience with eClinicalWorks preferred
- Excellent communication and interpersonal skills
- Bilingual English and Spanish preferred but not required
- Strong organizational and multitasking abilities
- Passionate about improving consumer experiences
Job Duties
- Receive and route incoming and outgoing telephone calls accurately
- Accommodate visitors promptly and courteously
- Operate switchboard or multi-line phone systems
- Maintain long distance call logs and distribute messages
- Greet visitors, issue visitor passes, and maintain visitor logs
- Respond to routine inquiries such as office location, hours, and contact information
- Manage basic administrative tasks including booking meeting rooms, typing, organizing mail, and handling courier packages
- Assist with appointment scheduling and insurance verification
- Collect patient charges and provide excellent customer service and phone etiquette
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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