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Medical Receptionist - .75 FTE
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is one of the leading primary and urgent care companies in the United States. Established as a trusted healthcare provider, AFC operates state-of-the-art medical centers that focus on the episodic treatment of acute illnesses, injuries, workers' compensation cases, and occupational medicine. The company prides itself on being accessible with seven-day-a-week services on a walk-in basis, combining convenience with high-quality care. Each facility boasts onsite laboratories and in-house x-ray capabilities that enable prompt and comprehensive medical attention. American Family Care serves a broad demographic, catering to patients who require urgent medical services without the need for prior... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical work preferred
- Proficiency with basic computer applications
- Ability to manage multiple tasks accurately
- Strong interpersonal and communication skills
- Attention to detail and accuracy in data entry
- Ability to handle financial transactions and patient billing
- Professional appearance and demeanor
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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