Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Savings Account (HSA)
Life insurance
Disability insurance
401(k)
401(k) matching
Company parties
competitive salary
Dental Insurance
Employee Discounts
Health Insurance
Paid Time Off
Training and Development
Vision Insurance
Wellness resources
Job Description
American Family Care (AFC) is a nationally recognized leader in urgent care, with more than 250 clinics operating across 26 states and a network of over 800 in-network physicians. AFC is dedicated to providing patient-centric, convenient, and affordable healthcare that meets the needs of millions annually. Ranked by Inc. magazine as one of the fastest-growing companies in the United States, AFC continues to expand its reach to bring accessible primary care, occupational medicine, and urgent care services in a kind, respectful, and economical manner. AFC's mission focuses on delivering excellent healthcare at times and locations convenient to patients, fostering a... Show More
Job Requirements
- High school diploma required
- experience with insurance verification and medical billing
- strong communication skills
- detail-oriented mindset
- proficiency with billing software and EMR
- ability to handle sensitive information confidentially
- willingness to work flexible shifts including evenings and weekends
- X-Ray Tech, Medical Assistant, or related certification is a plus
Job Qualifications
- Experience with insurance verification and medical billing
- ability to explain complex insurance concepts clearly and empathetically
- strong attention to detail
- previous roles as a medical receptionist, administrative assistant, or in customer service within a medical office
- proficiency with medical billing software and EMR systems
- excellent problem-solving skills
- positive attitude in challenging financial conversations
Job Duties
- Master insurance verification by meticulously verifying coverage before services are provided
- excel at financial counseling by confidently explaining costs, billing processes, and insurance complexities to patients
- solve billing problems by proactively identifying and resolving insurance discrepancies and billing issues before they impact revenue
- drive patient satisfaction by delivering exceptional service during financial conversations
- be the face of AFC by greeting patients with warmth and professionalism
- own the front desk flow by efficiently processing payments, scheduling appointments, and managing patient check-ins
- protect patient information by maintaining organized records following HIPAA regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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