Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, a respected member of the Optum family of businesses, is a leading community-based medical group committed to delivering exceptional care through teamwork and robust medical resources. As part of a larger healthcare system, ProHealth Physicians emphasizes the importance of sustaining the health and well-being of the communities it serves. Their mission is encapsulated in the mantra 'Caring. Connecting. Growing together.', which highlights their dedication to collaborative growth and compassionate patient service. They operate with a high standard of professionalism and patient-centered care, providing a wide range of medical services supported by advanced technology and a skilled team of... Show More
Job Requirements
- high school diploma or GED (or higher)
- 1+ years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
Job Qualifications
- high school diploma or GED (or higher)
- 1+ years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- experience as a receptionist in a healthcare setting preferred
- experience working with Epic preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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