Medical Receptionist
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
403(b) with employer contribution
Health Insurance
Dental
Vision
Employee assistance program
PTO
Job Description
The Arlene Cooper Community Health Center (ACCHC) is a distinguished healthcare provider specializing in comprehensive and compassionate HIV testing, sexually transmitted infections (STI) screenings, and treatment services. Located in Clark County, including Las Vegas and surrounding areas, ACCHC is dedicated to serving vulnerable populations with dignity, respect, and a harm reduction approach. This approach emphasizes non-judgmental, non-coercive support and services, particularly for people who use drugs and their communities, aiming to reduce the risks and harms associated with drug use and related behaviors. As a leader in public health advocacy and care, the center has a strong community focus, addressing... Show More
Job Requirements
- Minimum high school diploma or GED required
- Candidates with lived experience within HIV care and prevention or with substance use treatment or harm reduction experience are encouraged to apply
- Live in and have strong community ties to Clark County, including Las Vegas, Henderson, North Las Vegas, and unincorporated Clark County
- Possess a valid driver's license, reliable personal transportation, valid car registration, and insurance
- Travel in a personal vehicle is required for this position
- The ability to verify identity and provide proof of eligibility to work in the United States, and completion of the required employment eligibility verification document form upon hire
- Fluency in English and Spanish is highly preferred
- Ability to pass a background check, fingerprinting, and a drug test
Job Qualifications
- Minimum high school diploma or GED required
- Candidates with lived experience within HIV care and prevention or with substance use treatment or harm reduction experience are encouraged to apply
- Experience with local HIV services and familiarity with issues related to substance use, homelessness, mental health, and other related co-occurring disorders
- Knowledge of HIV/AIDS and antibody testing, PrEP and PEP, community resources, Hepatitis C and STD knowledge, harm reduction, and syringe exchange is highly preferred
- Fluency in English and Spanish is highly preferred
- Ability to discuss sensitive matters in a non-judgmental manner and to respect confidentiality
- Ability to work with diverse groups in diverse settings, including in the center as well as in the community
- Good written, verbal, interpersonal, and communication skills
- Basic knowledge and experience with computers, including Microsoft Office, Excel, and data collection required
- Experience with electronic medical record systems preferred
- Ability to work flexible hours, mostly evenings/weekends
- Saturdays are required
Job Duties
- Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
- Welcome patients and visitors in person or on the telephone and answer their questions or referral inquiries
- Check patients to verify demographics and insurance
- Utilize electronic health records for all record keeping
- Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keep patient appointments on schedule by notifying providers of the patient's arrival, reviewing service delivery compared to the schedule, and reminding providers of service delays
- Comfort patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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