Medical Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee incentives
Career development opportunities
Flexible work environment
Job Description
Los Angeles Center of Nose Throat and Allergy (LA CENTA) is a distinguished healthcare organization committed to delivering university-level subspecialty care within the community setting. Founded on the principle of availability, LA CENTA strives to improve the quality of healthcare services in Los Angeles and its surrounding areas. The organization is focused on revolutionizing the way healthcare is both delivered and perceived, ensuring that patients receive compassionate, expert, and timely medical attention. LA CENTA embodies a patient-centered approach that combines advanced medical knowledge with a deep commitment to community wellbeing, making it a trusted name in ear, nose, throat, and... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of front desk reception experience in a medical environment
- Preferred experience in an ear, nose, throat, and allergy specialty clinic
- Bilingual fluency in English and Spanish required
- Basic understanding of HIPAA regulations
- Ability to travel to various clinic locations within Los Angeles
- Computer literacy including typing at least 40 words per minute
- Ability to sit for extended periods
- Capability to perform repetitive hand motions daily
- Ability to lift, push, or pull up to 20 pounds occasionally
- Willingness to travel to multiple sites
- Reasonable accommodations may be provided for disabilities
Job Qualifications
- High school diploma or GED
- At least 1 year of front desk reception experience in a medical setting
- Experience in ear, nose, throat, and allergy specialty clinic preferred
- Fluent in both English and Spanish
- General knowledge of HIPAA
- Computer literate with ability to type at least 40 words per minute
Job Duties
- Welcomes and greets patients and visitors in person or on the telephone
- Answers or refers inquiries
- Verifies insurance and eligibility information and ensures appropriate forms are signed and dated
- Verifies patient demographics and insurance information when scheduling appointments
- Communicates to patients when a physician is running behind schedule
- Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived
- Prepares lab requisition forms as requested by physicians
- Scans Radiology and Lab requisitions to patient files
- Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in AdvancedMD
- Keeps patient appointments on schedule by reviewing service delivery compared to schedule and notifying Office Manager of service delays
- Comforts patients by anticipating patients' anxieties, answering patients' questions, maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures, reporting needed changes
- Contributes to team effort by accomplishing related results as needed
- Assists in the creation of new patient welcome packets
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter