Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive wages
comprehensive benefits
Paid Time Off
Professional work environment

Job Description

Orthopaedic Specialty Group, P.C. is a well-established medical practice specializing in orthopaedics, dedicated to providing exceptional care to patients with musculoskeletal conditions. Located in a professional and patient-focused environment, OSG prides itself on combining clinical expertise with compassionate service to ensure the highest standards of treatment and patient satisfaction. With a strong commitment to community health, Orthopaedic Specialty Group offers a range of services including diagnostics, surgical interventions, and rehabilitation support, making it a trusted provider in its field.

The opening for a Receptionist at Orthopaedic Specialty Group, P.C. represents a unique opportunity to join a dynamic medical team wh... Show More

Job Requirements

  • Minimum of a high school diploma or GED
  • At least 1 year of experience in a medical receptionist or appointment scheduling role preferred
  • Ability to multitask effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Reliable and courteous demeanor
  • Ability to handle confidential patient information appropriately
  • Flexibility to open or close office and travel between locations as needed

Job Qualifications

  • Minimum of a high school diploma or GED
  • Secondary training in business school or college preferred
  • 1 year of experience in a medical office as a receptionist/appointment scheduler a plus
  • Candidates must be courteous, articulate, and reliable
  • Ability to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service

Job Duties

  • Greet and discharge patients/visitors in a prompt, courteous, and helpful manner
  • Assist patients with Clearwave check-in process
  • Upon check-in, verify demographics, insurance eligibility, referrals and authorizations
  • Obtain referrals/authorizations, if necessary
  • Collect co-pays and outstanding balances from patients
  • Provide patients with appropriate new patient paperwork
  • Register patients, if necessary
  • Schedule appointments, including but not limited to follow-ups and consults
  • Responsible for cashing out and balancing nightly
  • Schedule flexibility required, as employee may need to open or close an office, and/or change locations
  • Perform daily chart checks for future visits to include insurance verification, referrals and authorizations
  • Scan/import clinical forms daily
  • Answer phones, transfer and/or direct calls during busy times
  • Responsible for distribution of medical records, x-rays, prescriptions, and medications to patients as authorized by other departments, left at the front desk for patient pick-up
  • Ensure release form has been completed and payments received, when applicable
  • Distribute FMLA/Disability/Medical Record Release paperwork, when requested by patient
  • Collect authorization, payment and update log
  • Act as liaison between patient and other staff, including medical assistants, physicians, physician assistants, administrative assistants, etc.
  • Keep waiting room neat and presentable at all times
  • Maintain excellent communication with medical assistants and patients regarding wait times or physician delays
  • Maintain patient confidentiality

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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