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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.35 - $22.48
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
telemedicine
Profit sharing
Retirement Plan
Paid Time Off
Paid holidays
Job Description
Mirasol Family Health Center, located in Hermiston, OR, is a distinguished healthcare organization committed to providing comprehensive and compassionate care to the communities it serves. As part of Yakima Valley Farm Workers Clinic, the health center has transformed into one of the leading community health centers across the Pacific Northwest, boasting more than 40 clinics throughout Washington and Oregon. The center offers a diverse range of services that extend well beyond traditional medical care, including dental care, pharmacy services, orthodontia, nutritional counseling, autism screening, and behavioral health support. Mirasol Family Health Center's holistic approach includes initiatives addressing shelter, energy assistance,... Show More
Job Requirements
- High school diploma or GED
- One year experience as a receptionist in a clinic preferred
- Bilingual English/Spanish at level 9 required
- Strong multitasking and prioritization skills
- Excellent interpersonal and communication skills
- Customer service orientation
- Basic knowledge of medical terminology and healthcare billing
- Proficiency in Microsoft Outlook, Word, and Excel
Job Qualifications
- High school diploma or general education diploma (GED)
- One year’s experience as a receptionist in a clinic is preferred
- Bilingual (English/Spanish) required at level 9
- Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
- Ability to professionally interact with patients, providers, and staff
- Ability to deliver outstanding customer service
- Basic knowledge of medical terminology and healthcare billing insurance is desired
- Basic proficiency in Microsoft Outlook, Word, and Excel
Job Duties
- Answer the phone, transfer calls, and take messages as needed for the clinic
- Greet patients and maintain the patient and visitor log
- Notify the appropriate person of the patient’s arrival
- Provide translation services to patients as needed
- Ensure accurate and complete data and forms are collected for all patients
- Create and maintain patient charts, register new patients, and update patient data in the computer
- Schedule patient appointments according to scheduling guidelines, appointment type, and time needed
- Notify the appropriate Provider of all patient no-shows and cancellations
- Adjust and update the schedule for cancellations, new patients, and recall appointments
- Verify patient insurance eligibility and obtain and file insurance documentation
- Assist patients with questions regarding insurance plans as needed
- Review and respond to patients’ questions in person, via phone, and through patient portal systems
- Perform routine billing functions such as posting patient encounters, encouraging payment, taking payments, and generating end-of-day reports
- Review cash box receipts and reconcile the cash box daily
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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