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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.25 - $35.43
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Payment processing training
Job Description
Ampla Health is a community-focused healthcare organization dedicated to providing high-quality, compassionate medical services to a diverse population. Known for its commitment to accessible healthcare, Ampla Health operates multiple clinics offering a broad range of medical and supportive services. The organization emphasizes delivering patient-centered care, ensuring that the needs and well-being of patients remain the priority in every interaction. Ampla Health is staffed by experienced healthcare professionals who are passionate about improving community health outcomes through education, prevention, and treatment services.
The Medical Receptionist role at Ampla Health is a vital position responsible for creating a welcoming environment and en... Show More
The Medical Receptionist role at Ampla Health is a vital position responsible for creating a welcoming environment and en... Show More
Job Requirements
- High school diploma or GED required
- medical assistant certification required
- minimum typing speed of 40 WPM
- ability to use Microsoft Word
- ability to use a calculator
- ability to adapt to specific environment and duties
- ability to communicate courteously with patients and public
- must be able to hear and speak clearly on the telephone
- must be able to lift up to 40 pounds and push up to 100 pounds on wheels
- must have adequate vision to read documents and computer screens
- high manual dexterity
- able to bend, squat, sit, stand, stoop, crouch, reach, kneel, twist and turn
- willingness to work in an environment where exposure to contagious or infectious diseases may occur
Job Qualifications
- High school diploma or GED
- medical assistant certification required
- ability to use Microsoft Word
- ability to type a minimum of 40 WPM
- ability to use a calculator
- bilingual skills (English/Spanish, English/Punjabi, English/Hmong) preferred
- familiarity with Electronic Health Record systems
- excellent communication skills
- ability to maintain professional relationships and positive attitude
- knowledge of clinic procedures and protocols
- ability to adapt to specific work environment
- neat and legible handwriting
- courteous and calm patient interaction
Job Duties
- Assists patients calling or visiting the clinic
- greets patients and visitors at the clinic
- provides assistance to patients and others contacting the clinic by telephone
- completes initial registration information of new patients following established policies and procedures
- updates patient information in computer database and scans paperwork into EHR
- provides patient portal invites and updates
- schedules appointments for patients calling or walking in
- calls patients to confirm next day's appointments
- identifies no-shows and cancellations and reschedules patients
- maintains daily EHR worklist
- verifies medical coverage, co-pays, and authorization for services
- determines program eligibility and completes application procedures
- prints program eligibility forms and scans into EHR
- calculates patients' share of cost and collects payments
- verifies insurance coverage including Medicare/Medi-Cal and Managed Care
- obtains proof of income per Sliding Fee Policy
- documents notes regarding collections and payment arrangements
- advises patients of account balances and assists with payment arrangements through PAS
- processes payments including cash, check, and credit card
- prints receipts and posts payments in the computer
- compiles daily statistics
- reconciles daily cash collections, check receipts, and credit card payments
- prepares bank deposit slips
- balances daily transactions in database
- provides administrative support to the department including printing schedules and managing inventory
- performs other duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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