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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.25 - $14.75
Work Schedule
Rotating Shifts
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
sign on bonus
Job Description
Pediatric Associates was founded in Hollywood, Florida, in 1955 and has grown into a trusted leader in pediatric primary care. Known for being the first nationwide Pediatric Primary Care Medical Home, the organization prides itself on its clinician-led, evidence-based approach to delivering exceptional healthcare to children. Pediatric Associates is part of a family of companies composed of dedicated pediatricians and care team members passionate about child health and development. The company fosters a collaborative environment where the clinician voice drives innovation, ensuring the highest standards of care and patient satisfaction.
The organization is committed to nurturing not only ... Show More
The organization is committed to nurturing not only ... Show More
Job Requirements
- Active and valid driver's license upon hire and for duration of employment
- Ability to file alpha and numerically
- Ability to wear personal protective equipment (PPE)
- Ability to sit, stand, lift or carry 10 lbs or less
- Ability to reach outward and above shoulder
- Good vision, sense of sound, touch, and smell
- Ability to adhere to organizational information security policies and protect sensitive information including ePHI and PHI
- Willingness to work patient-facing, indoor environments
- Ability to travel 15-20% to other office locations as needed per company policy
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Ability to learn and practice Pediatric Associate procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents
- Ability to read, comprehend, follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively, support staff, and maintain a professional working relationship
- Excellent customer service skills
- Maintain professional and excellent phone skills and etiquette, able to speak clearly and concisely
- Use good judgment and maintain patient confidentiality
- Experience using computer systems, scanner, printer, fax
Job Duties
- Check in patients upon arrival, which includes updating demographics, insurance information, PCP, pharmacy, collecting co-pays and patient balances, and providing consents for signature as well as appropriate health questionnaires
- Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand, contact patients whose insurance is not active or PCP is not appropriate
- Post-patient charges and payments, complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and PA documents received by courier, maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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