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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Benefits from day one
Volunteer time off
Paid parental leave
401(k)
caregiver leave
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Paid jury duty
Vision Insurance
Parental leave
Life insurance
Job Description
CenterWell Senior Primary Care is a leading healthcare provider known for delivering proactive and personalized care specifically tailored for seniors. As part of Humana Inc., a prominent healthcare company, CenterWell Senior Primary Care emphasizes whole-person health by addressing not only the physical but also the emotional and social wellness of its patients. CenterWell operates through integrated care teams made up of physicians, nurses, behavioral health specialists, and more, who dedicate significant time to patients to foster better health outcomes and improve quality of life. This comprehensive approach ensures that every patient receives personalized attention, with the healthcare teams committed to... Show More
Job Requirements
- High school diploma or GED
- 1+ year experience in healthcare customer service or background in retail hospitality or call centers
- Convey information and maintain a positive tone during calls
- Experience coordinating tasks resources and schedules to ensure efficient workflow
- Experience using MS Office tools for reporting data analysis and workflow optimization
- Experience improving patient care and experience
- This is a patient-facing role and part of the tuberculosis (TB) screening program requiring TB screening upon hire
Job Qualifications
- High school diploma or GED
- 1+ year experience in healthcare customer service or background in retail hospitality or call centers
- Convey information and maintain a positive tone during calls
- Experience coordinating tasks resources and schedules to ensure efficient workflow
- Experience using MS Office tools for reporting data analysis and workflow optimization
- Experience improving patient care and experience
- Preferred experience with EMR systems
Job Duties
- Greet patients and visitors warmly in person and over the phone creating a welcoming and professional atmosphere
- Schedule and confirm patient appointments manage calendars and collaborate with medical staff to ensure efficient flow
- Maintain accurate and confidential patient records using EMR and CRM systems
- Update patient accounts and collect copays when needed
- Handle incoming calls respond to inquiries and provide general information and empathy
- Keep the reception area clean stocked and organized
- Help with supply orders inventory management and courier coordination
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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