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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to providing exceptional healthcare services to the communities it serves. Committed to the mission of improving health outcomes and enhancing patient experiences, ProHealth Physicians emphasizes a team-oriented approach, leveraging robust medical resources and innovative practices to ensure high-quality care and exceptional service. As a trusted healthcare provider, ProHealth Physicians fosters an environment where collaboration, patient-centered care, and continuous growth are foundational values.
The role of Medical Receptionist at ProHealth Physicians in Meriden, CT, is an essential position within the care team that directly influ... Show More
The role of Medical Receptionist at ProHealth Physicians in Meriden, CT, is an essential position within the care team that directly influ... Show More
Job Requirements
- High school diploma/GED or higher
- 1 year of receptionist experience in a medical setting
- intermediate level of computer proficiency with Microsoft Office
- access to reliable transportation and valid US driver's license
Job Qualifications
- Experience as a receptionist in a healthcare setting
- experience working with an electronic health record
- excellent customer service and communication skills
- ability to multitask and prioritize in a fast-paced environment
- strong attention to detail and accuracy
- team player with a positive attitude
Job Duties
- Greet patients and conduct check-in process
- collect or verify demographic information, including key demographic fields
- load or update insurance information as needed
- verify eligibility and flag appointment accordingly
- scan insurance card(s)
- collect co-payments and outstanding balances
- post payments received in practice management system and provide system-generated receipts
- acknowledge patients in PM
- schedule appointments using approved scheduling guidelines
- use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
- monitor daily reminder call logs
- conduct outreach to patients requiring appointments
- contact patients who, no show, for follow up appointments for chronic conditions or preventive care
- monitor administrative tasks in the EHR and respond timely
- scan and index documents into the EHR
- ensure that necessary documents, lab results, etc. are available in advance of patient visits
- close payment batch(es) at the end of each shift
- assemble and balance batch(es) according to ProHealth cash control procedures
- assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
- demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
- processing referrals to outside specialists/radiology
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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