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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $27.69
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to providing exceptional healthcare services. As an integral branch of Optum, a subsidiary of UnitedHealth Group, ProHealth Physicians operates with a strong commitment to enhancing the health and well-being of the communities it serves. The organization prides itself on fostering a collaborative environment where teamwork, cutting-edge medical resources, and patient-centered care are at the forefront. With a culture built around the core values of caring, connecting, and growing together, ProHealth Physicians continuously strives to deliver outstanding medical care while supporting its staff's professional growth... Show More
Job Requirements
- High school diploma or GED or higher
- 1 years of customer service or receptionist experience
- intermediate level of computer proficiency with Microsoft Office
- access to reliable transportation with the ability to travel 10 percent of the time within 30 miles of territory assigned
Job Qualifications
- High school diploma or GED or higher
- 1 years of customer service or receptionist experience
- intermediate level of computer proficiency with Microsoft Office
- experience working in a primary care setting preferred
- experience working with EPIC preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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