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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
Pediatric Associates, founded in Hollywood, Florida in 1955, is a respected leader in pediatric healthcare. As a clinician-led, evidence-based medical home, the organization has been committed for decades to delivering comprehensive pediatric care. This passion unites the team members within the Pediatric Associates Family of Companies, which is a growing network of pediatricians and pediatric care professionals dedicated to providing the highest standard of care in a nurturing and innovative environment. Pediatric Associates stands out as the first nationwide Pediatric Primary Care Medical Home, a model focused on coordinated, patient-centered care specifically for children and adolescents. The company prioritizes clinician... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in a medical office setting preferred
- Active and valid driver's license required upon hire and during employment
- Ability to learn and follow Pediatric Associates procedures, policies, and protocols
- Proficient verbal and written communication skills
- Ability to read and follow oral and written instructions
- Knowledge of computer systems and medical terminology desired
- Ability to maintain confidentiality and use good judgment
- Ability to maintain a professional demeanor and excellent customer service skills
- Ability to operate office equipment including computers, scanners, and fax machines
- Ability to stand and sit for extended periods
- Ability to lift or carry items up to 10 lbs
- Willingness to comply with PPE requirements
- Ability to travel 15%-20% to other office locations as needed
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Ability to learn and practice Pediatric Associate procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively, support staff, and maintain professional working relationships
- Excellent customer service skills with professional and friendly patient/visitor greeting
- Maintain professional phone skills and etiquette
- Use good judgment and maintain patient confidentiality
- Ability to file alpha and numerically
- Experience using computer systems, scanners, printers, and fax machines
Job Duties
- Check in patients upon arrival including updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, provide consents for signature and health questionnaires
- Check out patients, collect additional balances, provide visit summary, specialist referral, patient portal, completed forms, and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand, contact patients if insurance is not active or PCP is not appropriate
- Post patient charges and payments, complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and PA documents received by courier, maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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