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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Rotating Shifts
Standard Hours
Day Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Employee assistance program
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance

Job Description

Timberlane Pediatrics is a well-established pediatric healthcare provider located in Milton, Vermont. Known for its commitment to patient and family-centered care, Timberlane Pediatrics prides itself on offering comprehensive, compassionate medical services tailored specifically for children. The practice is dedicated to maintaining an environment that fosters trust, comfort, and support for young patients and their families. Their professional team includes skilled pediatricians, nurses, and administrative staff who work collaboratively to ensure the highest standards of medical care and service delivery. As a community-focused pediatric office, Timberlane Pediatrics values a holistic approach to child healthcare, addressing physical, emotional, and developmental needs through... Show More

Job Requirements

  • Reliable transportation
  • Valid driver’s license
  • Ability to work Monday through Friday 8:15 am to 5:15 pm
  • Willingness to work rotating Saturday shifts from 8:15 am to 12:15 pm
  • Professional demeanor and appearance
  • Strong communication skills including verbal, non-verbal and written
  • Knowledge of office scheduling policies and procedures
  • Ability to operate office equipment and computer software
  • Capacity to manage financial transactions accurately
  • Commitment to maintaining patient confidentiality and privacy
  • Ability to follow established protocols and guidelines

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in medical office or healthcare setting preferred
  • Strong communication skills both verbal and written
  • Proficient with office scheduling software and general computer skills
  • Ability to handle sensitive patient information with confidentiality
  • Excellent interpersonal and customer service skills
  • Ability to multitask and manage time efficiently
  • Team-oriented mindset with capability to support strategic goals

Job Duties

  • Welcome patients and visitors in person or on the telephone at all 3 sites
  • Answer and handle incoming calls or direct calls and inquiries appropriately
  • Accurately schedule patient appointments
  • Facilitate patient flow by communicating late arrivals and delays with clinical staff
  • Sort and distribute incoming mail and faxes
  • Check in/ Check out patients at all 3 sites
  • Collect all necessary patient information, demographics and insurance
  • Collect all money due at check in, copays or past due balances
  • Make calls to collect money due on delinquent accounts
  • Daily cash-out and reconciliation of monies received
  • Compile and request completion of required paperwork for new patients
  • Work as a team player and support strategic vision
  • Offer new ideas to increase accuracy and efficiency
  • Actively attend and participate in staff meetings
  • Keeps up to date with trainings
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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