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Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
401(k) with Company Match
Supplemental Disability Insurance
Dental Insurance
Life insurance
accident insurance
Vision Insurance
Paid holidays
Paid Time Off
service discounts
Merchandise discounts
Dynamic and positive work culture

Job Description

Wellward Regenerative Medicine is an integrative health clinic located in Lexington, KY, specializing in a wide range of medical services that include Orthopedic and Sports Medicine, Pain Management, Mental Health, Functional & Lifestyle Medicine, as well as Anti-Aging and Sexual Health. The clinic prides itself on its comprehensive approach to healthcare, focusing on innovative, non-surgical solutions that address the structural causes of pain and injury. With a strong emphasis on regenerative medicine, Wellward combines advanced techniques with personalized treatment plans designed to optimize patient outcomes and improve overall quality of life.

Founded on the principles of compassion, expertise, and patient-c... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in medical receptionist or related role preferred
  • Knowledge of HIPAA compliance
  • Ability to handle confidential information sensitively
  • Strong communication skills
  • Basic computer proficiency
  • Ability to work Monday through Friday 8:30 am to 5:00 pm
  • Ability to manage multiple tasks effectively in a fast-paced environment

Job Qualifications

  • Exceptional customer service and interpersonal skills
  • General knowledge of insurance coverage of benefits
  • Ability to multi-task and work in a fast paced work environment
  • Flexibility
  • Telephone etiquette
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus

Job Duties

  • Serve our patients with kindness, compassion, competency and passion
  • Welcome patients and visitors to our beautiful office or on the phone
  • Optimize patient and clinician time by scheduling appointments in person or by telephone
  • Minimize wait times by anticipating the next patient coming through the door and identifying potential scheduling errors
  • Collect and enter patient demographic and insurance information
  • Verify active insurance coverage
  • Collect copays, co-insurance and outstanding balances when patients arrive for an appointment
  • Point of service sales of supplements and other products we offer in-office
  • Protect our patients' rights by maintaining HIPAA compliance of medical, personal, and financial information
  • Contribute to team effort by accomplishing related results as needed

Job Qualifications

Experience

No experience required


Job Location

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