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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Volunteer time off
Paid parental leave
401(k)
caregiver leave
Disability insurance
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
CenterWell Senior Primary Care, a part of Humana Inc., is a leading healthcare organization dedicated to providing proactive and preventive care primarily for seniors. As the nation’s largest provider of senior-focused primary care, CenterWell is committed to improving patient health outcomes through personalized, compassionate care that addresses not only physical health but also emotional and social wellness. The organization employs a unique care model characterized by integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare providers who spend significantly more time with patients — up to 50 percent more — to ensure a comprehensive approach to... Show More
Job Requirements
- High school diploma or GED
- one year or more of experience working in a healthcare setting preferred
- excellent customer service skills
- strong phone etiquette
- ability to multitask
- attention to detail
- knowledge of MS Office applications
- passion for improving patient experiences
- positive attitude
- team player
- willingness to undergo Tuberculosis screening
- ability to work 40 hours per week
Job Qualifications
- High school diploma or GED
- one year or more of experience working in a healthcare setting preferred but candidates with strong customer service background in retail, hospitality, call centers, etc. will be considered
- excellent customer service and phone etiquette
- team player with a positive attitude
- ability to multitask in a fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors promptly, courteously, and accurately
- operate a switchboard or multi-line phone
- maintain long distance call logs
- take and distribute accurate messages
- greet visitors and determine the nature of their visit
- issue visitor passes and maintain visitor logs
- alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
- respond to routine inquiries about organization’s location, hours, phone numbers, and email address
- book meeting rooms
- type and organize documents
- distribute mail
- receive and send courier packages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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