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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Job Description
CenterWell Senior Primary Care, a Humana company, is a leading healthcare provider specializing in proactive and preventive care for seniors. Known for its compassionate and patient-centric approach, CenterWell emphasizes personalized care that addresses not only physical health but also emotional and social well-being. With an integrated care team composed of physicians, nurses, behavioral health specialists, and other healthcare professionals, CenterWell dedicates significant time to understanding each patient’s unique needs, resulting in better health outcomes and an enhanced patient experience. CenterWell is part of Humana Inc., one of the nation's largest healthcare providers and insurers, which offers its employees industry-leading benefits,... Show More
Job Requirements
- High school diploma or GED
- One year or more experience working in a healthcare setting preferred
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- This role is patient-facing and requires TB screening
Job Qualifications
- High school diploma or GED
- One year or more experience working in a healthcare setting preferred
- Strong customer service background in retail, hospitality, or call centers considered
- Excellent customer service and phone etiquette
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Team player with a positive attitude
- Experience with value-based care model preferred
- Knowledge of medical terminology preferred
- Experience with EMR systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Accommodate visitors promptly, courteously, and accurately
- Operate a switchboard or multi-line phone and maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors, determine the nature of their visit, issue visitor passes and maintain visitor logs
- Alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee
- Respond to routine inquiries about organization location, hours of operation, phone numbers, and email address
- Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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