Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a prominent community-based medical group dedicated to providing exceptional medical care and services. Nestled within the healthcare industry, ProHealth Physicians stands out through its commitment to caring, connecting, and growing together with the community it serves. This organization prioritizes teamwork and leverages robust medical resources to ensure high-quality service delivery. Aligning its efforts with a broader network under Optum, ProHealth Physicians benefits from extensive healthcare expertise and innovation, making it a trusted partner for patient care and medical support. The company’s culture emphasizes a supportive environment where employees are valued contributors to the community’s health and well-being.
The opportunity at ProHealth Physicians is for a full-time Medical Receptionist, primarily located at 1445 Boston Post Rd, Guilford, CT. The position involves working a Monday through Friday schedule with an eight-hour shift between 7:15 a.m. and 5:15 p.m. The Medical Receptionist plays a crucial role as the first point of contact for patients, ensuring smooth patient experience by managing check-in and check-out processes, scheduling appointments, and handling patient inquiries through telephone and electronic health records. This role requires attention to detail, excellent organizational skills, and the ability to manage multiple responsibilities including payment collection and maintaining demographic data. Candidates may be asked to float to other local practices within the region to cover staffing needs, reflecting a team-oriented and flexible work environment.
Working at ProHealth Physicians offers more than just a job; it provides a meaningful career in a mission-driven setting. The employer prioritizes employee success and development, offering competitive base pay with hourly rates ranging from $16.15 to $28.80 depending on experience and market factors. Alongside a comprehensive benefits package, the role includes performance reward programs, employee stock purchase options, and 401(k) savings plans. Employees have access to health insurance options including medical, dental, and vision plans, as well as participation in Health Spending Accounts and Health Savings Accounts. Additional benefits such as paid time off, paid holidays, education reimbursement, employee discounts, and referral bonuses create a supportive and rewarding employment experience.
The Medical Receptionist position is ideal for individuals passionate about healthcare, eager to contribute to patient well-being, and capable of thriving in a fast-paced, detail-driven environment. With a strong emphasis on patient confidentiality concerning medical, personal, and financial information, ProHealth Physicians fosters a trustworthy atmosphere centered on quality care and privacy. The company is committed to diversity and equality and adheres strictly to drug-free workplace policies and equal employment opportunity practices. Candidates who join this team embark on a career that values diversity, integrity, and professional growth, all while supporting the health system to work better for everyone.
The opportunity at ProHealth Physicians is for a full-time Medical Receptionist, primarily located at 1445 Boston Post Rd, Guilford, CT. The position involves working a Monday through Friday schedule with an eight-hour shift between 7:15 a.m. and 5:15 p.m. The Medical Receptionist plays a crucial role as the first point of contact for patients, ensuring smooth patient experience by managing check-in and check-out processes, scheduling appointments, and handling patient inquiries through telephone and electronic health records. This role requires attention to detail, excellent organizational skills, and the ability to manage multiple responsibilities including payment collection and maintaining demographic data. Candidates may be asked to float to other local practices within the region to cover staffing needs, reflecting a team-oriented and flexible work environment.
Working at ProHealth Physicians offers more than just a job; it provides a meaningful career in a mission-driven setting. The employer prioritizes employee success and development, offering competitive base pay with hourly rates ranging from $16.15 to $28.80 depending on experience and market factors. Alongside a comprehensive benefits package, the role includes performance reward programs, employee stock purchase options, and 401(k) savings plans. Employees have access to health insurance options including medical, dental, and vision plans, as well as participation in Health Spending Accounts and Health Savings Accounts. Additional benefits such as paid time off, paid holidays, education reimbursement, employee discounts, and referral bonuses create a supportive and rewarding employment experience.
The Medical Receptionist position is ideal for individuals passionate about healthcare, eager to contribute to patient well-being, and capable of thriving in a fast-paced, detail-driven environment. With a strong emphasis on patient confidentiality concerning medical, personal, and financial information, ProHealth Physicians fosters a trustworthy atmosphere centered on quality care and privacy. The company is committed to diversity and equality and adheres strictly to drug-free workplace policies and equal employment opportunity practices. Candidates who join this team embark on a career that values diversity, integrity, and professional growth, all while supporting the health system to work better for everyone.
Job Requirements
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- ability to float to local practices in the region for coverage depending on business need
Job Qualifications
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- ability to float to local practices in the region for coverage depending on business need
- experience working in a primary care setting preferred
- experience working with EPIC preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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