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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.15 - $28.80
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a prominent community-based medical group dedicated to providing exceptional medical care and services. Nestled within the healthcare industry, ProHealth Physicians stands out through its commitment to caring, connecting, and growing together with the community it serves. This organization prioritizes teamwork and leverages robust medical resources to ensure high-quality service delivery. Aligning its efforts with a broader network under Optum, ProHealth Physicians benefits from extensive healthcare expertise and innovation, making it a trusted partner for patient care and medical support. The company’s culture emphasizes a supportive environment where employees are valued... Show More
Job Requirements
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- ability to float to local practices in the region for coverage depending on business need
Job Qualifications
- High school diploma/GED or higher
- 1 years of receptionist or customer service experience
- intermediate level of computer proficiency in Microsoft Office
- ability to float to local practices in the region for coverage depending on business need
- experience working in a primary care setting preferred
- experience working with EPIC preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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