Medical Receptionist

Eugene, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.63 - $22.45

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Flexible spending account

discounts

Job Description

Women's Care is a well-established healthcare provider located in Lane County, Oregon. Founded in 1988, it stands as the oldest independent physician group specializing in women's health in the region. With a network of six clinic locations throughout Lane County, Women's Care is dedicated to delivering high-quality, compassionate care to women of all ages, from adolescence through menopause. This clinic prides itself on maintaining the highest standards of professionalism, respect, and patient-centered service, ensuring that every patient feels valued and supported on their healthcare journey.

The Medical Receptionist role is a pivotal position at the 10 Coburg Clinic in Eu... Show More

Job Requirements

High school diploma or GED equivalent
One year of customer service experience in a professional environment preferred
Professional communication skills
Strong personal work habits with a high level of accountability and self-management skills
Ability to adapt and maintain composure
Effective time priority and management
Ability to respond to feedback constructively
Strong communication and teamwork mindset
Respectful and inclusive conduct

Job Qualifications

High school diploma or GED equivalent
One year of customer service experience in a professional environment preferred
Professional communication skills
Ability to install confidence from patients
Strong personal work habits with high accountability
Effective time priority and management skills
Strong interpersonal and teamwork skills
Respectful and inclusive conduct

Job Duties

Greet and check in patients in a professional and friendly manner
Verify patient information and update electronic records as necessary
Enroll patients in the patient portal
Manage incoming calls, emails, and faxes, directing them to the appropriate departments
Schedule, reschedule, and cancel appointments as needed
Collect co-pays and balance cash drawer
Verify insurance eligibility and benefits as needed
Address patient concerns and escalate issues when necessary
Create a welcoming atmosphere for patients and visitors
Ensure the waiting area and front desk are clean and organized

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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