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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.63 - $22.45
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
competitive pay
Employee assistance program
Professional development opportunities
Job Description
Women's Care is a leading healthcare provider specializing in women's health, founded in 1988 and recognized as Lane County's oldest independent physician group dedicated to this field. With six clinic locations throughout Lane County, Oregon, Women's Care stands out for its unwavering commitment to delivering exceptional care marked by compassion, respect, and professionalism. The organization expertly caters to a wide spectrum of patients, ranging from adolescents to women navigating menopause, and has earned a reputation as one of the strongest advocates for women's health in the region. As a community-focused health institution, Women's Care is devoted to setting the highest... Show More
Job Requirements
- High school diploma or GED equivalent
- One year of customer service experience in a professional environment preferred
- Professional communication skills
- Strong personal work habits and accountability
- Ability to adapt and manage time effectively
- Strong interpersonal and teamwork skills
Job Qualifications
- High school diploma or GED equivalent
- One year of customer service experience in a professional environment preferred
- Professional communication skills
- Strong personal work habits and accountability
- Ability to adapt and manage time effectively
- Strong interpersonal and teamwork skills
- Respectful and inclusive conduct
Job Duties
- Greet and check in patients in a professional and friendly manner
- Verify patient information and update electronic records as necessary
- Enroll patients in the patient portal
- Manage incoming calls, emails, and faxes, directing them to the appropriate departments
- Schedule, reschedule, and cancel appointments as needed
- Collect co-pays and balance cash drawer
- Verify insurance eligibility and benefits as needed
- Address patient concerns and escalate issues when necessary
- Create a welcoming atmosphere for patients and visitors
- Ensure the waiting area and front desk are clean and organized
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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