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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Day shift
great benefits
Mission Driven Team environment
career growth
advancement potential
Job Description
Trinity Health Of New England Medical Group is a well-established healthcare provider network serving patients across Connecticut and western Massachusetts. As part of Trinity Health Of New England, the group encompasses a wide range of medical services including primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and lab services. They are dedicated to offering comprehensive and compassionate healthcare to thousands of patients annually. The organization prides itself on its mission-driven approach, emphasizing dignity, respect, and inclusion for all patients and staff. Rooted in strong core values, Trinity Health Of New England fosters a diverse and collaborative work environment, welcoming... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Requires proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols to maximize provider productivity
- Performs patient registration, insurance verification, copay and point of service collections
- Manages pre-certifications, prior authorizations, and referrals
- Prepares charts and manages incoming and outgoing faxes as well as provides clerical support to providers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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