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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
flexible scheduling
Job Description
American Family Care (AFC) stands as one of the largest primary and urgent care providers in the United States, dedicated to delivering accessible, patient-centered healthcare through an extensive network of more than 250 clinics and a team of 800 in-network physicians. Renowned for its commitment to timely and efficient medical care, AFC operates seven days a week on a walk-in basis, prioritizing episodic treatment of acute illnesses, injuries, workers' compensation, and occupational medicine. Each state-of-the-art AFC center is equipped with an onsite laboratory and in-house x-ray capabilities, ensuring comprehensive diagnostic and treatment services are readily available to patients. AFC is... Show More
Job Requirements
- High school diploma or equivalent
- Experience in medical clerical work preferred
- Basic computer literacy
- Strong attention to detail
- Excellent communication skills
- Ability to manage financial transactions
- Professional appearance
- Ability to provide positive customer service
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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