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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
The hiring organization is a medical practice dedicated to providing comprehensive eye care services across multiple locations. This practice is committed to delivering outstanding patient experiences through efficient administrative support and clinical coordination. With a focus on patient engagement and streamlined office operations, the company maintains a reputation for professionalism, compassion, and precision in every aspect of care delivery. As a medical office within a broader healthcare network, the establishment supports a wide range of patients, emphasizing the importance of coordinated communication between patients, physicians, and insurance providers to ensure smooth clinical workflows.
This role involves supporting the Fr... Show More
This role involves supporting the Fr... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in medical office administration preferred
- proficiency in using electronic health record systems
- excellent communication skills
- strong organizational skills
- ability to manage multiple tasks
- willingness to travel to satellite locations
- ability to maintain confidentiality
- customer service experience
- basic computer literacy
Job Qualifications
- High school diploma or equivalent
- experience in a medical office or healthcare administrative role preferred
- proficiency with electronic patient management systems and electronic health records
- strong communication skills
- ability to educate patients on technology use
- organizational and multitasking abilities
- knowledge of healthcare office procedures
- familiarity with insurance verification and billing processes
- basic computer skills
- ability to maintain patient confidentiality
- customer service orientation
Job Duties
- Regular travel to satellite locations
- complete check-in and registration process including patient information entry and insurance eligibility verification
- collect and post copayments
- prepare electronic encounters in EPM and EHR for billing and clinical use
- confirm referring physicians and obtain meaningful use criteria
- enroll patients in Patient Portal and educate them on its benefits
- complete check-out and discharge processes including appointment scheduling and patient education
- reconcile daily collections and forward fee tickets to billing staff
- provide daily schedules to clinical staff
- scan and file patient documents daily
- handle call center messages and respond to inquiries
- document all phone calls, fax submissions, incoming mail, and patient interactions
- assist medical personnel with patient message returns
- maintain referral source communication by submitting new referring physicians and update patient charts
- manage mail and fax requests
- greet and direct patients, salespeople, and visitors
- reschedule no-show appointments and assist with scheduling conflicts
- manage on-demand precertification and insurance verification requests
- maintain confidentiality of released information
- maintain clean and organized work and waiting areas
- order and manage office supplies
Job Qualifications
Experience
No experience required
Job Location
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