Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Pediatric Associates is a well-established pediatric healthcare provider founded in Hollywood, FL in 1955. The company is recognized for its clinician-led, evidence-based, medical home model, which has been the driving passion for its team members for decades. As a part of the Pediatric Associates Family of Companies, the organization has grown into the first nationwide Pediatric Primary Care Medical Home. This unique approach ensures that pediatricians' and care teammates' voices are at the forefront of medical home innovations, delivering exceptional, patient-centered pediatric care.
Pediatric Associates is committed to fostering a supportive and collaborative environment for both its medical professionals ... Show More
Pediatric Associates is committed to fostering a supportive and collaborative environment for both its medical professionals ... Show More
Job Requirements
- Bilingual in English and Spanish required
- high school diploma or equivalent
- one year medical office experience preferred
- valid driver’s license
- proficiency in using office equipment and computer systems
- excellent communication skills
- ability to maintain patient confidentiality
- ability to multi-task in a fast-paced environment
- able to stand and sit for extended periods
- able to lift or carry up to 10 lbs
- able to travel 15-20% to other office locations as needed
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- active and valid driver’s license upon hire and throughout employment
- ability to learn and practice Pediatric Associates procedures, policies, and protocols
- proficient grammar, spelling, and verbal communication skills
- ability to read, comprehend, and follow oral and written instructions
- knowledge of computer and medical terminology preferred
- ability to interact effectively and maintain professional relationships
- excellent customer service skills
- professional phone skills and etiquette
- sound judgment and confidentiality
- ability to file both alpha and numerically
- experience using computer systems, scanners, printers, and fax machines
Job Duties
- Greet patients and visitors in a friendly and welcoming manner
- check in patients by updating demographics, insurance information, PCP, pharmacy, collect co-pays and balances, and provide consents and health questionnaires
- check out patients by collecting additional balances, providing visit summaries, specialist referral information, patient portal information, completed forms, and scheduling follow-up appointments
- verify patient insurance via batch eligibility or on demand and contact patients with inactive insurance or incorrect PCP
- post patient charges and payments and complete charge and payment reconciliation
- scan and upload documents through the document management system
- sort and deliver mail and PA documents received by courier
- maintain a clean work area and patient waiting area
- participate in staff and educational meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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