Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Health Insurance
Pension Plan
Bonuses
Job Description
This opportunity is with a well-established healthcare organization specializing in providing quality patient care in Adult Medical services. The company is known for its stable work environment and commitment to staff welfare, offering competitive compensation packages that include generous paid time off, nine paid holidays, excellent health benefits, a company-paid pension, and multiple bonuses to its employees. This role is ideal for dependable, dedicated, and respectful individuals seeking to contribute positively to patient care and the administrative functions of a medical facility. The organization prides itself on an inclusive culture that supports growth, professionalism, and service excellence.
The position... Show More
The position... Show More
Job Requirements
- High school diploma, GED or equivalent training and experience
- prior medical receptionist experience preferred
- ability to perform multiple tasks
- basic math and computer skills
- bilingual English/Spanish preferred
- pleasant phone manners and professional appearance
- excellent customer service skills
- good organizational skills
- ability to manage multiple tasks simultaneously
- computer literate, with good typing skills, 35 WPM
- working knowledge of medical records and electronic health record system
Job Qualifications
- High school diploma, GED or equivalent training and experience
- prior medical receptionist experience preferred
- bilingual English/Spanish preferred
- pleasant phone manners and professional appearance
- excellent customer service skills
- good organizational skills
- ability to manage multiple tasks simultaneously
- interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
- computer literate, with good typing skills, 35 WPM
- working knowledge of medical records and electronic health record system
Job Duties
- Greet visitors and patients, determine their needs, check appointments and direct the person accordingly
- answer questions and provide information directly to person or on telephone, based on knowledge of center, department, policies, procedures and regulations
- secure all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc
- answer telephone calls using proper protocol
- reschedule patients' appointments, notify patients of any changes in appointments
- properly record "No Shows" and update scheduler system information
- immediately refer any "Walk-In" patients to medical triage, if they present with severe or unusual symptoms or complaints
- assure all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
- perform additional duties, such as translation, as may be required
- proficient in Medical Manager, including patient registration, updating insurance and procedure entry
- may be asked to function in this capacity as staffing needs dictate
- verification of and authorization by insurance
- utilize electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently
- other duties as required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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