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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.46 - $24.73
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
403-b retirement plan
Paid parental leave
Career Development
Whole person well-being resources
Mental Health Resources
pet benefits
Job Description
AdventHealth is a leading healthcare organization dedicated to extending the healing ministry of Christ by providing holistic care that addresses the body, mind, and spirit of every individual. With a reputation for fostering a supportive and inclusive community, AdventHealth cares deeply about the wellbeing of its employees and patients alike. The organization prides itself on its mission-driven approach, promoting excellence, compassion, and growth in both personal and professional realms. AdventHealth’s vision emphasizes collaborative teamwork, where unique experiences and diverse backgrounds are valued as essential contributions to the purpose-driven team.
Located in Lake Mary, Florida, at 960 Rinehart Rd, Advent... Show More
Located in Lake Mary, Florida, at 960 Rinehart Rd, Advent... Show More
Job Requirements
- High school grad or equivalent
- Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field preferred
- 1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection preferred
- Prior collections experience preferred
Job Qualifications
- High school grad or equivalent
- Associate's degree in health services administration or other related medical or business field preferred
- 1+ customer service and medical office experience with medical terminology, coding, charge entry and payment collection preferred
- Prior collections experience preferred
- Certified Healthcare Access Associate (CHAA) preferred
Job Duties
- Answers incoming phone calls, responds to inquiries, and directs calls appropriately
- Welcomes patients, updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems
- Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement
- Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs
- Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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