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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
flexible schedule
Employee assistance program
Professional development opportunities
employee recognition
Tuition Reimbursement
Employee wellness programs
Job Description
Pediatric Associates is a well-established pediatric healthcare provider that has been serving families since its founding in Hollywood, Florida in 1955. With a clinician-led, evidence-based approach focused on pediatric care, Pediatric Associates has grown into a leading network of pediatricians and pediatric care teammates. As the first nationwide Pediatric Primary Care Medical Home, the organization prides itself on fostering innovation driven by clinician voices, ensuring that patient care remains at the forefront of their mission. The Pediatric Associates Family of Companies represents a unified team passionate about delivering high-quality, family-centered pediatric care that addresses every child’s medical needs in a... Show More
Job Requirements
- Minimum of 1 year experience in a medical office setting preferred
- Valid and active driver’s license upon hire and for the duration of employment
- Ability to learn and practice Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal communication skills
- Ability to read, comprehend, and follow instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively and maintain professional relationships
- Provide excellent customer service and maintain professional phone etiquette
- Ability to maintain patient confidentiality
- Ability to file records alphabetically and numerically
- Experience using computer systems and office equipment such as scanners and printers
- Ability to stand and sit for extended periods
- Ability to lift or carry up to 10 pounds
- Must be willing to work after-hours schedule as required
Job Qualifications
- Minimum of 1 year of experience in a medical office setting preferred
- Valid and active driver’s license upon hire and throughout employment
- Ability to learn and practice Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal communication skills to interact with patients, providers, and staff
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer systems and medical terminology desired
- Ability to interact effectively and maintain professional working relationships with staff
- Provide excellent customer service including greeting patients and visitors in a professional and friendly manner
- Maintain professional phone skills and etiquette, able to speak clearly and concisely
- Use good judgment and maintain patient confidentiality
- Ability to file alphabetically and numerically
- Experience using computer systems, scanners, printers, and fax machines
Job Duties
- Check-in patients upon arrival, including updating demographics, insurance, primary care provider (PCP), and pharmacy information
- Collect co-pays and patient balances and provide consents and health questionnaires for signature
- Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and schedule follow-up appointments
- Verify patient insurance through batch eligibility or on-demand checks and contact patients with inactive insurance or inappropriate PCP
- Post patient charges and payments and complete charge and payment reconciliation
- Scan and upload documents using the document management system
- Sort and deliver mail and Pediatric Associates documents received by courier, maintain clean work and patient waiting areas
- Participate in staff and educational meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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