Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Shift Differentials
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Professional development opportunities
supportive work environment
Job Description
IHA (Integrated Healthcare Associates) is a well-established healthcare organization dedicated to providing high-quality, patient-centered medical services. Positioned within the medical services sector, IHA operates urgent care and physician offices that emphasize efficient and compassionate care. With business hours stretching from Monday to Friday between 8 am and 8 pm, and weekends from 8 am to 4 pm, the organization caters to a diverse patient population while offering a dynamic work environment. Employees receive shift differentials of $2.00 per hour during regular business hours and $4.00 per hour after 5 pm and weekends, underscoring IHA's commitment to employee compensation and work-life... Show More
Job Requirements
- High school diploma or GED or valid work permit for ages 15-17
- 1-2 years experience in medical or customer service environment preferred
- Understanding of insurance verification
- Excellent communication skills including phone etiquette
- Proficiency with Windows-based computer systems including EMR, Microsoft Word, Excel, and Outlook
- Ability to compute mathematical calculations
- Knowledge of medical terminology
- Ability to work collaboratively in a team
- Ability to work with diverse populations including patients and staff
- Good organizational and time management skills
- Ability to maintain confidentiality in compliance with HIPAA
- Ability to drive to other office/practice sites
- Successful completion of competency-based program within training period
Job Qualifications
- High school diploma or GED or valid work permit for ages 15-17
- 1-2 years experience in medical or physician office or customer service environment preferred
- Course work in insurance/billing or medical practice education is preferred but not required
- Excellent written, verbal, and face-to-face communication skills including proper phone etiquette
- Proficient with electronic medical records and Microsoft Office applications
- Knowledge of medical terminology
- Ability to work collaboratively in a team-oriented environment
- Good organizational and time management skills
- Ability to exercise sound judgement and problem-solving skills
- Knowledge of patient care procedures and organizational policies
Job Duties
- Greet all individuals arriving at the office courteously and ensure their needs are met
- Obtain necessary patient registration information and verify insurance eligibility
- Prepare charts for patient visits and notify clinical staff of arrivals
- Accurately complete patient forms, collect payment, and ensure charges are posted to billing system
- Retrieve and file EMR/paper charts and miscellaneous reports
- Answer telephone in accordance with telephone etiquette, taking and relaying messages in a timely manner
- Schedule and confirm appointments based on office protocols
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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