Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
Flexible work schedule
Job Description
Pediatric Associates, founded in 1955 in Hollywood, Florida, is a well-established and clinician-led pediatric healthcare provider offering comprehensive primary care services for children. As part of a nationwide Pediatric Primary Care Medical Home, Pediatric Associates prioritizes evidence-based medical care driven by a dedicated team of pediatricians and healthcare professionals. This organization stands out due to its commitment to clinician-led innovations in pediatric primary care, ensuring families receive the highest quality medical attention with a focus on preventive care, health education, and continuous support throughout childhood.
Working with Pediatric Associates means becoming a valued member of a growing family of healthc... Show More
Working with Pediatric Associates means becoming a valued member of a growing family of healthc... Show More
Job Requirements
- Minimum of 1 year experience in a medical office setting preferred
- Active and valid driver’s license upon hire and during employment
- Ability to learn and follow Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal communication skills
- Ability to read and follow oral and written instructions
- Knowledge of computer and medical terminology is desired
- Ability to maintain professional relationships and provide excellent customer service
- Strong phone etiquette and clear communication skills
- Good judgment and ability to maintain confidentiality
- Ability to file records alphabetically and numerically
- Experience with office technology including computers, scanners, printers, and fax machines
Job Qualifications
- Minimum of 1 year experience in a medical office setting preferred
- Active and valid driver’s license upon hire and throughout employment
- Ability to learn and practice Pediatric Associate procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills to communicate effectively with patients, providers, and staff
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively and maintain professional working relationships with staff
- Excellent customer service skills with the ability to greet and receive patients and visitors professionally and warmly
- Professional phone skills and etiquette with clear and concise communication
- Good judgment and ability to maintain patient confidentiality
- Ability to file alphabetically and numerically
- Experience using computer systems, scanners, printers, fax machines
Job Duties
- Check in patients upon arrival, including updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents and health questionnaires for signature
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand and contact patients whose insurance is not active or PCP is not appropriate
- Post patient charges and payments and complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and PA documents received by courier and maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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