Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $19.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
Volunteer time off
Jury Duty Pay
Recognition pay
401(k) retirement plan
Tuition Assistance
scholarship programs
Parental leave
caregiver leave
Employee charity matching
Career development opportunities
Job Description
CenterWell Senior Primary Care, a division of Humana Inc., is a leading healthcare provider specializing in senior-focused primary care. With a commitment to holistic and proactive health management, CenterWell offers comprehensive services including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of the Humana family, CenterWell benefits from the resources and stability of a Fortune 500 company while maintaining a strong focus on patient-centered care and whole-person wellness. These services are delivered by interdisciplinary care teams that include physicians, nurses, behavioral health specialists, and other professionals who dedicate significant time and attention to... Show More
Job Requirements
- High school diploma or GED
- one year or more of relevant experience
- passionate about contributing to patient care and improving patient experiences
- excellent customer service skills
- strong phone handling experience
- ability to work as a team player
- proficiency with MS Office applications
Job Qualifications
- High school diploma or GED
- one year or more of experience in healthcare preferred or customer service background in retail hospitality or call centers
- excellent customer service and phone communication skills
- team player
- knowledge of MS Office Word Excel Outlook Access
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Greet patients and visitors and handle front-desk responsibilities
- manage patient flow ensuring efficient service
- answer and direct phone calls take messages and respond to patient inquiries
- update patient records schedule appointments and process payments
- maintain a clean and organized reception area following infection control protocols
- support the companys tuberculosis screening program
- collaborate with healthcare team to ensure smooth administrative operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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