Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health benefits effective day 1
Paid Time Off
Holidays
Recognition pay
401(k) retirement plan with employer match
Tuition Assistance
parental and caregiver leave
Employee charity matching program
Career development opportunities
Job Description
Conviva Senior Primary Care is a specialized healthcare provider focusing on delivering proactive and preventive care mainly to senior patients. As part of CenterWell Senior Primary Care, Conviva boasts an innovative, value-based approach to healthcare. This approach is designed to ensure each patient receives the best, most effective care precisely when they need it, all at the lowest possible cost. Beyond addressing physical health, Conviva also considers social, emotional, behavioral, and financial factors affecting patients' overall well-being.
CenterWell, a Humana company, stands as the nation’s largest provider of senior-focused primary care and one of the leading providers o... Show More
CenterWell, a Humana company, stands as the nation’s largest provider of senior-focused primary care and one of the leading providers o... Show More
Job Requirements
- High school diploma or GED
- One year or more of experience in a healthcare or customer service setting
- Passionate about contributing to an organization focused on improving patient experiences and care
- Excellent customer service and telephone etiquette skills
- Ability to work well in a team environment
- Ability to multitask effectively in a fast-paced setting
- Attention to detail and strong organizational skills
- Proficiency in MS Office applications
- Willingness to undergo TB screening as part of the patient-facing role
- Availability to work 40 hours per week, Monday to Friday from 8 AM to 5 PM
- Flexibility to adjust schedule according to center needs
Job Qualifications
- High school diploma or GED
- One year or more of experience working in a healthcare setting preferred
- Experience in customer service roles such as retail, hospitality, or call centers
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
- Value-based care model experience preferred
- Knowledge of medical terminology preferred
- Experience with EMR systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- Maintains the reception area
- Appointment scheduling
- Verification of insurances
- Collecting patient charges
- Takes and distributes accurate messages
- Greets visitors and determines the nature of their visit
- Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: