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Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High-income potential

Job Description

Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider dedicated to delivering expert care in pelvic health. As a center focused on the unique needs of patients experiencing pelvic floor dysfunction, PRM offers a comprehensive range of therapeutic services to improve quality of life and empower patients through personalized care plans and advanced treatment options. With a commitment to excellence and a compassionate approach, PRM cultivates a welcoming environment for patients and staff alike, fostering growth and innovation in the field of pelvic rehabilitation.

The Medical Receptionist position at PRM is a critical role that blends front-desk administrative duties ... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years' experience in a medical office or healthcare setting
  • excellent communication and customer-service skills
  • strong organizational skills with the ability to multitask in a fast-paced environment
  • proficiency in EHR systems
  • understanding of insurance basics, referrals, and HIPAA regulations

Job Qualifications

  • High school diploma or equivalent
  • certified medical assistant (CMA, RMA, CCMA, or equivalent) or prior medical assistant experience preferred
  • proficiency in EHR systems
  • knowledge of clinical terminology and basic clinical workflows
  • excellent communication and customer-service skills
  • strong organizational skills
  • understanding of insurance basics, referrals, and HIPAA regulations
  • experience in a specialty practice or multi-provider clinic preferred
  • attention to detail with high accuracy in documentation
  • professionalism and strong patient-service orientation
  • reliability and punctuality
  • team-oriented mindset with willingness to support both administrative and clinical tasks
  • adaptability and problem-solving skills

Job Duties

  • Warmly greet and check in patients
  • verify demographics, insurance information, and required documentation
  • manage multi-line phone system
  • schedule, confirm, and reschedule appointments
  • maintain organized reception area and ensure a professional, welcoming environment
  • collect co-pays, outstanding balances, and prepare daily reconciliation logs
  • manage incoming/outgoing referrals, medical records requests, and patient paperwork
  • communicate scheduling changes, delays, and clinic updates to patients in a timely manner
  • support provider schedules with accurate appointment types, visit lengths, and patient prep
  • handle incoming faxes, emails, and EHR messages promptly and accurately
  • maintain confidentiality in accordance with HIPAA and company policies
  • escort patients to exam rooms
  • obtain vital signs, medical history, medication lists, and allergies
  • prepare exam rooms daily
  • ensure cleanliness, functionality, and adequate supply stocking
  • assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
  • perform patient intake documentation accurately within the EHR
  • clean and turn over exam rooms between patients
  • support inventory management by reporting low supplies and assisting with restocking
  • follow infection control protocols and safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Restaurants and hotels use OysterLink to hire.

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