Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $15.25
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
sign on bonus
Professional development opportunities
Employee wellness programs
Retirement Plan
Job Description
Pediatric Associates was founded in Hollywood, Florida in 1955 and has since established itself as a leading provider of pediatric primary care services. As part of the Pediatric Associates Family of Companies, the organization boasts a clinician-led, evidence-based approach with a strong passion for delivering innovative medical home care. This dedication to placing clinicians at the forefront of medical home innovations unifies the team and drives high standards for pediatric healthcare nationwide. Pediatric Associates has grown to become the first nationwide Pediatric Primary Care Medical Home, attracting pediatricians and pediatric care teammates who are committed to improving patient outcomes through... Show More
Job Requirements
- Bilingual in Spanish
- Active and valid driver’s license upon hire and throughout employment
- Ability to work Monday through Friday 8:00 am to 5:00 pm with rotating Saturdays
- Ability to maintain patient confidentiality and adhere to organizational information security policies
- Ability to perform physical tasks including standing, sitting, reaching, lifting up to 10 lbs, manual dexterity
- Ability to work in patient-facing indoor environments
- Strong communication skills and customer service orientation
Job Qualifications
- A minimum of 1 year experience in a medical office setting preferred
- Ability to learn and practice Pediatric Associates procedures, policies, and protocols
- Proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff
- Ability to read, comprehend, and follow oral and written instructions
- Knowledge of computer and medical terminology desired
- Ability to interact effectively, support staff, and maintain professional working relationships
- Excellent customer service skills with professional and friendly demeanor
- Maintain professional phone skills and etiquette, speak clearly and concisely
- Use good judgment and maintain patient confidentiality
- Must be able to file alphanumerically
- Experience using computer systems, scanners, printers, and fax machines
Job Duties
- Check in patients upon arrival, update demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, provide consents for signature and health questionnaires
- Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and schedule follow-up appointments
- Verify patient insurance through Batch Eligibility or on demand, contact patients with inactive insurance or inappropriate PCP
- Post patient charges and payments, complete charge and payment reconciliation
- Scan and upload documents through the Document Management system
- Sort and deliver mail and Pediatric Associates documents received by courier, maintain a clean work area and patient waiting area
- Participate in staff and educational meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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