Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Generous salary
employee volunteer program
Financial hardship loans
Quarterly employee social events
On-site bistro
Holiday pay
Overtime opportunities
Employee Referral Bonuses
Birthday and anniversary bonuses
401k Match
Health Insurance
Health savings account
Flexible spending account
Free telehealth services
Life insurance
Dental Insurance
Vision Insurance
Free pet insurance
short term disability
long term disability
Employee assistance program
Free premium scrubs/uniform
Job Description
Veterinary Specialty Center is a premier veterinary hospital located in Bannockburn, committed to offering state-of-the-art medical care in a compassionate and supportive environment for companion animals. The center is driven by the belief that pets deserve exceptional healthcare delivered with kindness, inspired by the courage of their patients, the loyalty of their families, and the devotion of referring veterinarians. This commitment is upheld by a team of compassionate, knowledgeable, and dedicated staff who strive to maintain a tradition of unsurpassed healthcare for animals. The facility boasts advanced medical technologies and a collaborative work environment that fosters continuous learning and professional... Show More
Job Requirements
- Provide VSC's standards of exceptional client service
- Greet clients with a warm smile, strong eye contact, and approachable demeanor
- Guide clients through the check-in process ensuring accurate verification and updates of patient information
- Answer phone calls on a multi-line phone system professionally
- Manage client and patient accounts
- Schedule and confirm appointments
- Be self-motivated and work well with a team
- Demonstrate strong multitasking skills
- Maintain a positive outlook and professional composure
- Ability to work long periods at a computer
- Speak and write fluently in English
- Must be able to type a minimum of 50 wpm
- Willing to take on additional duties as assigned
- Availability for full-time schedule including weekends and some holidays
Job Qualifications
- Excellent communication skills both verbal and written
- Ability to type a minimum of 50 words per minute
- Strong multitasking and organizational skills
- Self-motivated and able to work independently
- Experience in a client service role preferred
- Fluency in English
- Ability to maintain professionalism in stressful situations
- Basic computer proficiency
- Experience with multi-line phone systems preferred
Job Duties
- Provide exceptional client service according to VSC's standards
- Greet clients warmly with strong eye contact and an approachable demeanor
- Guide clients through the check-in process ensuring accurate verification and updates of patient information
- Maintain a calm and supportive atmosphere during routine and emergency situations
- Answer phone calls on a multi-line phone system in a friendly and professional manner directing calls appropriately
- Manage client and patient accounts accurately
- Schedule and confirm appointments
- Work independently while collaborating effectively with the team
- Multitask efficiently in a fast-paced environment
- Maintain a positive outlook and professional composure
- Perform additional duties as assigned
Job Qualifications
Experience
No experience required
Job Location
Browse restaurant and hotel jobs on OysterLink.
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